Process Maturity Assessment

Assessment methodology

Interviews and overall process assessment

Data analysis

Sensitivity analysis

Scenario evaluation

Maturity assessment
Current state Highlights Concerns Opportunities
Process rigor
Current state
1 - 2 - 3 - 4 - 5

Highlights
  • Monthly process is adhered to
Concerns
  • Current-state metrics
  • Future-state metrics
Opportunities
  • Adopt measurement and improvement strategies
Reporting
Current state
1 - 2 - 3 - 4 - 5

Highlights
  • Output reports used
  • Exception reports created
Concerns
  • Lack of metrics
  • Historical and future performance
Opportunities
  • Adopt reporting examples
Data quality
Current state
1 - 2 - 3 - 4 - 5

Highlights
  • Little data augmentation
Concerns
  • Several data issues uncovered
Opportunities
  • Remedy data quality issues
Exception process
Current state
1 - 2 - 3 - 4 - 5

Highlights
  • Reports and exception process exist
Concerns
  • Improvement plan
Opportunities
  • Build out exception process
  • Build exception review into process
System integration
Current state
1 - 2 - 3 - 4 - 5

Highlights
  • Little interface issues
  • Full integration with ECC / APO
Opportunities
  • Reporting integration
Results analysis and adoption
Current state
1 - 2 - 3 - 4 - 5

Highlights
  • IT technical expertise
Concerns
  • Planner algorithm knowledge
Opportunities
  • Business algorithm training
  • Process to incorporate planner feedback into model